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                                                                              One-Stop Total Service

 

Service Standards:

 

1.       Service personnel stay at project site to provide 24 hours total service during the warranty period;

2.       Service personnel arrive to project on site within 12 hours to provide service beyond the warranty period;

3.       General spare parts can be  available in the field within 12 hours and special spare parts are available in the  field within 36 hours;

4.       Typical troubles will be shot within 4 hours and unusual malfunction will be removed within 12-72 hours;

5.       The status of power stations during the warranty period will be monitored 7 X 24 hours in a real-time manner.

6.       Technical upgrade service will be offered during the whole life cycle of product.

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Address: Mingyang Industrial Park,No.22, Torch Road ,Torch Hi-tech Development Zone ,Zhongshan City. Tel:0760-28114266